|
Getting your Trinity Audio player ready...
|
New Zealand’s first IKEA store, located at Syliva Park in Auckland, will officially open its doors at 11am tomorrow, December 4.
Its car park will open and customers can join the queue to enter the store from 8.30am tomorrow.
To ensure the safety of everyone going along, customers who arrive earlier than that will be asked to leave and return at 8.30am.
Early queuing, parking, or camping overnight at or around IKEA store or on Sylvia Park Shopping Centre premises is not allowed.
Once it’s opened, the IKEA store will be open from 9am to 9pm seven days a week and its car park will be open from 7.30am daily.
“We expect high visitor numbers at our Sylvia Park store during launch day and throughout the opening period and have been working in conjunction with Auckland Transport, NZTA, Kiwi Property and traffic management experts, Chevron, to prepare for this interest and help minimise traffic disruption,” IKEA says.
“Traffic controllers, constantly updated digital signage and, where necessary, temporary closures and detours will be in place to manage vehicle flow across the IKEA car parks, Sylvia Park Shopping Centre car parks and the surrounding roads and highways.
“To further help manage anticipated interest, we are actively encouraging customers to travel to our Sylvia Park store via public transport trains and buses, where possible.
“We also want to remind all New Zealanders that they can shop online or by phone from the first day of opening.
“This includes home delivery, 29 Pick Up Points around the country and click and collect from IKEA Sylvia Park outside peak times to receive their IKEA order.”
From 8.30am there will be two places to queue to enter the store:
The ground floor alongside the yellow entrance signage outside the IKEA car park and the raised concrete platform when customers come out of the covered walkway across to IKEA from Sylvia Park Shopping Centre.
“Please note queue space in this direction is limited as it leads to an active car park at Sylvia Park. Safety restrictions will be in place.
“Customers waiting in the queue at the ground floor entrance will have access to portable toilets close by.
“Customers waiting in the queue at the covered walkway to IKEA can use toilets in Sylvia Park Shopping Centre.
“We ask all customers to bring their own water bottles, refreshments, and any sun or rain protection to make sure they have a comfortable time in the line.”
How to get to IKEA Sylvia Park
IKEA is located next to Sylvia Park Shopping Centre at 10 Clemow Drive, Mount Wellington, Auckland.
The store and car park entrance is off Carbine Road to either Clemow Drive or Te Ahoterangi Rise.
Train:
- Take the Eastern Line train, getting off at Sylvia Park. Enter Sylvia Park Shopping Centre, turn left, then take the escalator near Glassons to Level 1. Follow the signs showing the way to the covered walkway towards IKEA.
- Or walk south along Te Kehu Way, use the ramp up to Te Ahoterangi Rise or the pedestrian crossing and take the lift to Level 1, then cross the footbridge to IKEA.
Bus:
- Get off at Sylvia Park bus stop. Enter Sylvia Park Shopping Centre, turn right, and take the escalator near Glasson’s to Level 1. Follow the signs showing the way to the covered walkway towards IKEA.
- If arriving via Carbine Road, get off at Arthur Brown Place bus stop, walk along Te Ahoterangi Rise until you reach the store entrance.
Car:
- The IKEA car park entry is via Carbine Road to either Clemow Drive or Te Ahoterangi Rise.
It has 544 undercover car bays, 28 motorbike bays, family & accessible spaces, and electric vehicle chargers. Please note there is a 2.1m height restriction.
- Customers visiting with high vehicles or with trailers need to park at the IKEA overflow car park located next to IKEA. Parking attendants will direct drivers.
- For those visiting both Sylvia Park Shopping Centre and IKEA, Sylvia Park’s car park 1 and 2 are the best options, with access to IKEA via the covered walkway.
- IKEA encourages customers travelling by car to ride-share or carpool.
- Please follow the guidance provided by traffic controllers on the ground during the opening period.
Taxi and Rideshare
- The taxi and rideshare pick up and drop off zone is located next to the IKEA car park entrance and can be entered via Carbine Road to either Clemow Drive or Te Ahoterangi Rise.
Bike:
- 38 bike racks are provided for customers at the IKEA store.
Visitors with special access needs
Getting to IKEA
- The IKEA carpark has accessible and family parking spaces, with lifts from the carpark into the store.
- From Sylvia Park train station, the walk is approximately 400 metres with a lift from ground level onto Te Ahoterangi Rise, followed by a gentle ramp leading down directly to the IKEA store entrance.
Around the store
There are lifts connecting all levels of the IKEA store.
Wheelchairs are available for customers with mobility needs. Customers can approach the friendly store greeter inside the entrance doors to borrow a wheelchair during their visit.
Trolleys and getting products home
IKEA store and car park:
All IKEA trolleys can be used in the IKEA car park. They must not be taken away from the IKEA store or car park and should be returned to trolley bays.
IKEA overflow car park:
IKEA trolleys cannot be taken here.
When customers have completed their shopping, they will be guided by IKEA co-workers to store their products in secure lockers in the IKEA carpark. Customers will be directed to drive their car back to the locker to pick up their items.
Sylvia Park car park:
IKEA trolleys can be taken just across the walkway to the entry of the Sylvia Park car park.
Please return to trolley bay or marked area.
Customers with large purchases can store their products in secure lockers in the IKEA car park, collect their car from Sylvia Park car park and then return to pick up their items.
